Everything about your FOLD.
Guides, video tutorials, frequently asked questions and information on care, maintenance and service – here you will find everything you need for safe and optimal use of your FOLD.
Getting started with your FOLD
Start with the most important information for your first ride. The Quick Start Guide gives you a fast overview, while the user manual explains all functions and safety information in detail.
Quick Start Guide
The most important steps for setup, folding and your first ride.
User Manual
Detailed information on safety, operation, care and maintenance of your FOLD.
Explained step by step
All three topics remain visible. Completed guides open directly, while further videos will be added as soon as they are available.
First ride
Get to know your FOLD and start your first ride safely.
Video coming soonFold & unfold FOLD
Watch the complete folding and unfolding processes with two videos, safety information and a dedicated FAQ.
Open guideInstall accessories
Install and remove the Basket Box and Basket Pro without tools and check that they are securely locked before riding.
Open guideFrequently asked questions
Answers about guides, maintenance, spare parts and personal support.
We are happy to help.
Do you have questions about your FOLD or need support? Our team and specialist retail partners are happy to assist you personally.
More information
Further information on warranty, maintenance, spare parts and service will be added step by step.
Warranty
Information on warranty and statutory warranty rights.
Learn moreMaintenance
Information on care, inspection and regular maintenance.
Learn moreSpare parts
Information on spare parts and compatible components.
Learn moreDealers
Find specialist dealers and service partners near you.
Find a dealerContact
Have a specific question? We are happy to help.
Contact us