{"id":1322,"date":"2023-02-16T22:29:52","date_gmt":"2023-02-16T21:29:52","guid":{"rendered":"https:\/\/avnson.com\/gtc"},"modified":"2026-09-17T09:25:56","modified_gmt":"2026-09-17T08:25:56","slug":"gtc","status":"publish","type":"page","link":"https:\/\/foldride.com\/en\/gtc\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"\t\t
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Terms and Conditions<\/h1>\r\n
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As of February 2026<\/p>\r\n <\/header>\r\n\r\n

AVNSON | General Terms and Conditions of Sale<\/div>\r\n\r\n
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1 Scope, Form<\/h2>\r\n

(1) These General Terms and Conditions of Sale (GTC) apply to all business relationships between AVNSON GmbH, Sternstra\u00dfe 81a, 20357 Hamburg (\u201cwe\u201d) and our customers (\u201cCustomer\u201d). The GTC apply only if the Customer is a business entity (Section 14 of the German Civil Code (BGB)), a legal entity under public law, or a special fund under public law; they do not apply to consumers. <\/p>\r\n

(2) These General Terms and Conditions of Sale apply in particular to contracts for the sale and\/or delivery of cargo bikes, bicycles, accessories for use with bicycles and cargo bikes, and other movable property (collectively: \u201cGoods\u201d), regardless of whether we manufacture the Goods ourselves or purchase them from suppliers (Sections 433, 650 of the German Civil Code (BGB)). Unless otherwise agreed, the General Terms and Conditions, in the version valid at the time of the customer\u2019s order or, in any case, in the version most recently communicated to the customer in writing, shall apply as a framework agreement also to similar future contracts, without our having to refer to them again in each individual case, even if we fulfill an order from the customer without specifically referring to these General Terms and Conditions. <\/p>\r\n

(3) Our General Terms and Conditions apply exclusively. Any deviating, conflicting, or supplementary general terms and conditions of the customer shall become part of the contract only if and to the extent that we have expressly agreed to their applicability as part of an individual agreement reached with the customer. This requirement for consent applies in all cases, including, for example, when we carry out delivery to the customer without reservation while being aware of the customer\u2019s General Terms and Conditions. <\/p>\r\n

(4) Individual agreements made with the customer on a case-by-case basis (including ancillary agreements, additions, and amendments) shall in all cases take precedence over these General Terms and Conditions. Subject to proof to the contrary, the content of such agreements shall be governed by a contract or our confirmation, each in writing. <\/p>\r\n

(5) Legally significant statements and notices from the customer regarding the contract (e.g., setting a deadline, notice of defects, withdrawal, or reduction in price) must always be submitted in writing (e.g., letter, email). Statutory formal requirements and further evidence\u2014particularly in cases of doubt regarding the legitimacy of the person making the declaration\u2014remain unaffected. <\/p>\r\n

(6) References to the applicability of statutory provisions are for clarification purposes only. Even without such clarification, the statutory provisions therefore apply to the extent that they are not directly amended or expressly excluded in these General Terms and Conditions. <\/p>\r\n <\/article>\r\n

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2. Conclusion of the Contract<\/h2>\r\n

(1) Our offers are subject to change and non-binding. This also applies if we have provided the customer with catalogs, technical documentation (e.g., drawings, plans, calculations, cost estimates, references to standards), other product descriptions, or documents\u2014e.g., in electronic form\u2014for which we reserve ownership rights and copyrights. <\/p>\r\n

(2) The buyer\u2019s order for the goods shall be deemed a binding offer to enter into a contract. Unless otherwise specified in the order, we are entitled to accept this offer to enter into a contract within two weeks of its receipt by us. <\/p>\r\n

(3) Acceptance may be declared either in writing (e.g., by order confirmation) or by delivering the goods to the buyer.<\/p>\r\n <\/article>\r\n

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3 Delivery Time and Delay in Delivery<\/h2>\r\n

(1) The delivery time is agreed upon on a case-by-case basis or specified by us upon acceptance of the order. Unless otherwise specified, the delivery time is approximately 3 weeks from the date the contract is concluded. <\/p>\r\n

(2) If we are unable to meet binding delivery deadlines for reasons beyond our control (unavailability of the service), we will notify the buyer immediately and, at the same time, provide the expected new delivery deadline. If the service remains unavailable even within the new delivery deadline, we are entitled to withdraw from the contract in whole or in part; we will promptly refund any consideration already paid by the customer. In this context, a case of unavailability of the service is deemed to include, in particular, a failure by our supplier to deliver to us on time, provided that we have entered into a corresponding hedging transaction, neither we nor our supplier are at fault, or we are not obligated to procure the goods in the specific case. <\/p>\r\n

(3) The occurrence of a delay in delivery on our part is determined in accordance with statutory provisions. In any case, however, a written notice of default from the buyer is required. If we are in default of delivery, the customer may claim compensation for damages resulting from the delay, up to a maximum of 5% of the delivery value of the delayed goods, provided that we are not liable for willful misconduct or gross negligence. We reserve the right to prove that the customer incurred no damages at all or only damages significantly less than the above-mentioned lump-sum amount. <\/p>\r\n

(4) The customer\u2019s rights under \u00a7 8 of these General Terms and Conditions and our statutory rights\u2014in particular in the event of an exemption from the obligation to perform (e.g., due to impossibility or unreasonableness of performance and\/or subsequent performance)\u2014remain unaffected. <\/p>\r\n <\/article>\r\n

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4 Delivery, Transfer of Risk, Default in Acceptance, Contractual Relationship<\/h2>\r\n

(1) Delivery is made ex warehouse, which is also the place of performance for the delivery and any subsequent performance. At the customer\u2019s request and expense, the goods will be shipped to a different destination (sale with shipping). Unless otherwise agreed, we are entitled to determine the method of shipment (in particular, the carrier, route, and packaging) ourselves. <\/p>\r\n

(2) The risk of accidental loss and accidental deterioration of the goods passes to the buyer no later than upon delivery. In the case of a sale by shipment, however, the risk of accidental loss and accidental deterioration of the goods, as well as the risk of delay, passes to the buyer upon delivery of the goods to the shipping agent, the carrier, or any other person or entity designated to carry out the shipment. To the extent that an acceptance has been agreed upon, such acceptance shall determine the transfer of risk. In all other respects, the statutory provisions of the law governing contracts for work and services shall apply mutatis mutandis to an agreed acceptance. The handover or acceptance shall be deemed to have taken place even if the customer is in default of acceptance. <\/p>\r\n

(3) If the customer is in default of acceptance, fails to cooperate, or if our delivery is delayed for other reasons attributable to the buyer, we are entitled to demand compensation for the resulting damages, including additional expenses (e.g., storage costs).<\/p>\r\n

(4) The following applies to products that are not fully assembled, as well as accessories and other items intended for installation or assembly: We strongly recommend that the customer, in all cases, have the purchased item professionally assembled and properly maintained by sufficiently qualified personnel in accordance with the manufacturer\u2019s instructions. After assembly, qualified personnel must perform a functional and safety test on all products (to the extent possible given the nature of the part). The manufacturers\u2019 operating, maintenance, and care instructions must be followed in all cases. We are not liable for damages resulting from improper installation and\/or operation or improper care or maintenance that are not attributable to us and are not caused by a defect in the purchased item or by defective installation instructions. In such cases, the customer must reimburse us for the costs of inspecting and processing an unfounded defect report. <\/p>\r\n

(5) If the customer is a reseller, distributor, or otherwise transfers the delivered products to third parties, the customer shall ensure that the duties of care and obligations set forth in Section 4 are also communicated to the respective recipient and that the delivered products are transferred to third parties only together with the corresponding instructions, documentation, and safety information. <\/p>\r\n

(6) Unless otherwise expressly agreed, the granting, approval, or disbursement of subsidies (particularly for electric bicycles and cargo bikes) does not constitute the basis for contracts concluded with us; a denial or demand for repayment of subsidies does not entitle either party to rescind the contract, reduce the price, or otherwise modify the contract.<\/p>\r\n

(7) The customer must verify, prior to placing an order, whether the ordered goods are suitable for their needs. We may consider all communications from the customer within the scope of the contractual relationship to be correct and accurate in content and are not obligated to verify them. We will notify the customer of any inaccuracies we discover, and the customer is then obligated to provide a correction without delay. In the event of incorrect orders placed by the customer for which we are not responsible\u2014in particular, errors regarding the characteristics of the goods for which we are not at fault\u2014we are not obligated to accept returns or provide replacement shipments. If we agree to a replacement shipment, the customer shall bear all resulting additional costs. <\/p>\r\n

(8) We may communicate with the customer via email in connection with the contractual relationship. The customer must ensure that the email address provided for order processing is correct and that no settings or filters on the customer\u2019s end prevent the receipt of contract-related emails. <\/p>\r\n <\/article>\r\n

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5. Prices and Payment Terms<\/h2>\r\n

(1) Unless otherwise agreed in individual cases, our prices in effect at the time the contract is concluded shall apply, ex warehouse in Hamburg, plus applicable sales tax. <\/p>\r\n

(2) In the case of mail-order sales (Section 4(1)), the customer is responsible for shipping costs from the warehouse and the cost of any shipping insurance requested by the buyer. The customer is also responsible for any customs duties, fees, taxes, and other public charges. <\/p>\r\n

(3) The purchase price is due and payable within 14 days of the invoice date. We are entitled at any time, even within the context of an ongoing business relationship, to make a delivery, in whole or in part, only against advance payment. We shall declare such a reservation no later than upon confirmation of the order. If the customer is in default of payment to us, we are entitled to subsequently require prepayment for all ongoing delivery relationships and transactions with the customer and to make delivery contingent upon the customer\u2019s payment. <\/p>\r\n

(4) Upon expiration of the above payment deadline, the customer shall be in default. During the period of default, interest shall accrue on the purchase price at the applicable statutory default interest rate. We reserve the right to claim further damages resulting from the default. With respect to merchants, our claim to commercial interest on overdue payments (Section 353 of the German Commercial Code (HGB)) remains unaffected. <\/p>\r\n

(5) The customer is entitled to set-off or retention rights only to the extent that the customer\u2019s claim has been legally established or is undisputed. In the event of defects in the delivery, the customer\u2019s counterclaims\u2014in particular those under \u00a7 7(6), second sentence, of these General Terms and Conditions\u2014remain unaffected. <\/p>\r\n

(6) If, after the conclusion of the contract, it becomes apparent (e.g., through a petition to commence insolvency proceedings) that our claim to the purchase price is at risk due to the customer\u2019s inability to pay, we are entitled, in accordance with statutory provisions, to refuse performance and \u2014if applicable, after setting a deadline\u2014to withdraw from the contract. In the case of contracts for the manufacture of non-replaceable items (custom-made products), we may declare our withdrawal immediately; the statutory provisions regarding the dispensability of setting a deadline remain unaffected. <\/p>\r\n <\/article>\r\n

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6 Retention of Title<\/h2>\r\n

(1) We reserve title to the goods sold until all of our current and future claims arising from the sales contract and any ongoing business relationship (secured claims) have been paid in full.<\/p>\r\n

(2) The goods subject to retention of title may not be pledged to third parties or transferred as security until the secured claims have been paid in full. The customer must notify us immediately in writing if a petition for the commencement of insolvency proceedings is filed or if third parties (e.g., through attachments) seize the goods belonging to us. <\/p>\r\n

(3) In the event of a breach of contract by the customer, in particular failure to pay the purchase price when due, we are entitled, in accordance with statutory provisions, to rescind the contract and\/or to demand the return of the goods based on the retention of title. A demand for the return of the goods does not simultaneously constitute a declaration of withdrawal; rather, we are entitled to demand only the return of the goods and to reserve the right to withdraw from the contract. If the customer fails to pay the purchase price when due, we may assert these rights only if we have previously set the customer a reasonable deadline for payment without success, or if setting such a deadline is not required under applicable law. <\/p>\r\n <\/article>\r\n

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\u00a7 7 Customer Claims for Defects<\/h2>\r\n

(1) Unless otherwise specified below, the statutory provisions apply to the customer\u2019s rights in the event of material defects and defects of title (including incorrect or incomplete deliveries, as well as improper installation or defective installation instructions). In all cases, the special statutory provisions regarding the final delivery of unprocessed goods to a consumer remain unaffected, even if the consumer has further processed them (supplier recourse pursuant to Sections 478 of the German Civil Code (BGB)). Claims arising from supplier recourse are excluded if the defective goods have been further processed by the buyer or another business, e.g., by incorporation into another product. <\/p>\r\n

(2) Our liability for defects is based primarily on the agreement regarding the quality of the goods. All product descriptions and manufacturer specifications that are the subject of the individual contract or that were publicly disclosed by us (in particular in catalogs or on our website) at the time the contract was concluded shall be deemed to constitute an agreement regarding the quality of the goods. <\/p>\r\n

(3) To the extent that the quality has not been agreed upon, the existence of a defect shall be determined in accordance with statutory provisions (Section 434(1), sentences 2 and 3 of the German Civil Code (BGB)). However, we assume no liability for public statements made by the manufacturer or other third parties (e.g., advertising claims) that the customer has not indicated to us as being decisive for their purchase decision. <\/p>\r\n

(4) As a general rule, we are not liable for defects that the customer is aware of at the time the contract is concluded or fails to identify due to gross negligence. Furthermore, the customer\u2019s claims for defects are contingent upon the customer having fulfilled its statutory obligations to inspect the goods and give notice of defects (Sections 377, 381 of the German Commercial Code (HGB)). For goods intended for installation or other further processing, an inspection must in any case be conducted immediately prior to processing. If a defect becomes apparent upon delivery, during inspection, or at any later time, we must be notified of this immediately in writing. In any case, obvious defects must be reported in writing within 5 business days of delivery, and defects not detectable during inspection must be reported within the same period from the time of discovery. If the customer fails to conduct a proper inspection and\/or report defects, our liability for defects that were not reported, or were not reported in a timely or proper manner, is excluded in accordance with statutory provisions. <\/p>\r\n

(5) If the delivered item is defective, we may initially choose whether to provide subsequent performance by remedying the defect (repair) or by delivering a defect-free item (replacement). Our right to refuse subsequent performance under the conditions provided by law remains unaffected. <\/p>\r\n

(6) We are entitled to make the required remedial performance contingent upon the customer\u2019s payment of the purchase price due. However, the customer is entitled to withhold a portion of the purchase price that is reasonable in relation to the defect. <\/p>\r\n

(7) The customer must provide us with the time and opportunity necessary to perform the required remedial action, in particular by handing over the goods subject to complaint for inspection. In the event of a replacement delivery, the customer must return the defective item to us in accordance with statutory provisions. Subsequent performance does not include either the removal of the defective item or its reinstallation, unless we were originally obligated to install it. <\/p>\r\n

(8) We shall bear or reimburse the expenses necessary for the purpose of inspection and subsequent performance\u2014in particular, transportation, travel, labor, and material costs, as well as, if applicable, removal and installation costs\u2014in accordance with statutory provisions, provided that a defect actually exists. Otherwise, we may demand that the buyer reimburse us for the costs incurred as a result of the unjustified request to remedy the defect (in particular, inspection and transportation costs), unless the absence of a defect was not apparent to the buyer. <\/p>\r\n

(9) In urgent cases\u2014for example, if operational safety is at risk or to prevent disproportionate damage\u2014the customer has the right to remedy the defect themselves and to demand reimbursement from us for the expenses objectively necessary to do so. We must be notified of such self-remediation immediately, and in advance if possible. The right to self-remediation does not apply if we would be entitled to refuse corresponding subsequent performance in accordance with statutory provisions. <\/p>\r\n

(10) If the remedy has failed, or if a reasonable period for remedy to be set by the buyer has expired without result or is not required under statutory provisions, the customer may rescind the purchase contract or reduce the purchase price. However, there is no right of rescission in the case of a minor defect. <\/p>\r\n

(11) The customer\u2019s claims for damages or reimbursement of futile expenses, even in the case of defects, are limited to the provisions of \u00a7 8 and are otherwise excluded.<\/p>\r\n

(12) Unless otherwise specified, our products are approved for use on public roads only in the Federal Republic of Germany. If the customer places our products on the market outside the Federal Republic of Germany, the customer is responsible for complying with the regulations in effect in the respective destination country. <\/p>\r\n <\/article>\r\n

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8 Other Liability<\/h2>\r\n

(1) Unless otherwise provided in these General Terms and Conditions, including the provisions below, we shall be liable for any breach of contractual and non-contractual obligations in accordance with statutory provisions.<\/p>\r\n

(2) We are liable for damages\u2014regardless of the legal basis\u2014under the principle of fault-based liability in cases of willful misconduct and gross negligence. In cases of simple negligence, we are liable\u2014subject to statutory limitations on liability (e.g., the standard of care required in one\u2019s own affairs; minor breaches of duty)\u2014only <\/p>\r\n

a) for damages resulting from injury to life, body, or health,<\/p>\r\n

b) for damages resulting from a breach of a material contractual obligation (an obligation without the fulfillment of which the proper performance of the contract would not be possible in the first place, and on the fulfillment of which the other party regularly relies and is entitled to rely); in this case, however, our liability is limited to compensation for foreseeable, typically occurring damages.<\/p>\r\n

(3) The limitations of liability set forth in paragraph 2 also apply with respect to third parties, as well as in the event of breaches of duty by persons (including for their benefit) for whose fault we are liable under statutory provisions, and by analogy to any claims for reimbursement of expenses against us. They do not apply if a defect was fraudulently concealed or if a guarantee regarding the quality of the goods was provided, nor do they apply to claims by the customer under the Product Liability Act. <\/p>\r\n

(4) In the event of a breach of obligation that does not constitute a defect, the customer may rescind the contract or terminate it only if we are responsible for the breach. The customer\u2019s right to terminate the contract at will (in particular pursuant to Sections 650 and 648 of the German Civil Code (BGB)) is excluded. In all other respects, the statutory requirements and legal consequences apply. <\/p>\r\n <\/article>\r\n

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9 Quality and Warranties.<\/h2>\r\n

(1) Our specifications regarding the subject matter of the delivery and service (e.g., dimensions and other technical data), as well as our representations thereof (e.g., drawings and illustrations), do not constitute guaranteed characteristics, but rather descriptions or identifications of the delivery or service. Deviations customary in the trade and deviations resulting from legal requirements or constituting technical improvements, as well as the replacement of components and materials with equivalent components and materials, are permissible provided they do not impair the suitability for the contractually intended purpose. The customer must notify us in writing (e.g., by email) in a timely manner prior to the conclusion of the contract of any special requirements regarding our products. However, such notifications do not expand our contractual obligations or liability. Unless otherwise expressly agreed, we are only obligated to deliver the ordered products as goods that are marketable and eligible for registration in the Federal Republic of Germany. The customer is not granted any rights of use to the trademarks, designs, and styles provided by us in connection with our products. <\/p>\r\n

(2) A warranty is deemed to have been assumed by us only if we have designated a characteristic and\/or a performance outcome as \u201clegally guaranteed\u201d in writing or in electronic form (e.g., email).<\/p>\r\n <\/article>\r\n

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10 Statute of Limitations<\/h2>\r\n

(1) Notwithstanding the statutory provisions, the general statute of limitations for claims arising from material defects and defects of title is one year from delivery. If acceptance has been agreed upon, the statute of limitations begins upon acceptance. <\/p>\r\n

(2) If the goods consist of a structure or an item that, in accordance with its customary use, was used in a structure and caused its defectiveness (building material), the statute of limitations period, in accordance with statutory provisions, is 5 years from delivery. This is without prejudice to other mandatory special statutory provisions regarding the statute of limitations (in particular Section 438(1)(1), (3), Sections 444, 445b of the German Civil Code (BGB)). <\/p>\r\n

(3) The above-mentioned limitation periods under sales law also apply to the customer\u2019s contractual and non-contractual claims for damages arising from a defect in the goods, unless the application of the standard statutory limitation period would result in a shorter limitation period in a specific case. The customer\u2019s claims for damages pursuant to \u00a7 8(2), sentences 1 and 2(a), as well as under the Product Liability Act, are subject exclusively to the statutory limitation periods. <\/p>\r\n <\/article>\r\n

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11 Choice of Law and Jurisdiction<\/h2>\r\n

(1) These General Terms and Conditions and the contractual relationship between us and the customer shall be governed by the laws of the Federal Republic of Germany, to the exclusion of international uniform laws, in particular the United Nations Convention on Contracts for the International Sale of Goods.<\/p>\r\n

(2) If the customer is a merchant as defined by the German Commercial Code (Handelsgesetzbuch), a legal entity under public law, or a special fund under public law, the exclusive\u2014including international\u2014place of jurisdiction for all disputes arising directly or indirectly from the contractual relationship shall be our place of business in Munich. The same applies if the customer is an entrepreneur within the meaning of Section 14 of the German Civil Code (BGB). However, in all cases, we are also entitled to bring an action at the place of performance of the delivery obligation in accordance with these General Terms and Conditions or a prior individual agreement, or at the customer\u2019s general place of jurisdiction. Overriding statutory provisions, in particular those regarding exclusive jurisdiction, remain unaffected. <\/p>\r\n <\/article>\r\n <\/div>\r\n<\/section>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Terms and Conditions<\/h1>\r\n
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\r\nAs of February 2026\r\n<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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AVNSON | General Terms and Conditions of Sale<\/p>

  • 1 Scope, Form<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    (1) These General Terms and Conditions of Sale (GTC) apply to all business relationships between AVNSON GmbH, Sternstra\u00dfe 81a, 20357 Hamburg (\u201cwe\u201d) and our customers (\u201cCustomer\u201d). The GTC apply only if the Customer is a business entity (Section 14 of the German Civil Code (BGB)), a legal entity under public law, or a special fund under public law; they do not apply to consumers. <\/p>

    (2) These General Terms and Conditions of Sale apply in particular to contracts for the sale and\/or delivery of cargo bikes, bicycles, accessories for use with bicycles and cargo bikes, and other movable property (collectively: \u201cGoods\u201d), regardless of whether we manufacture the Goods ourselves or purchase them from suppliers (Sections 433, 650 of the German Civil Code (BGB)). Unless otherwise agreed, the General Terms and Conditions, in the version valid at the time of the customer\u2019s order or, in any case, in the version most recently communicated to the customer in writing, shall apply as a framework agreement also to similar future contracts, without our having to refer to them again in each individual case, even if we fulfill an order from the customer without specifically referring to these General Terms and Conditions. <\/p>

    (3) Our General Terms and Conditions apply exclusively. Any deviating, conflicting, or supplementary general terms and conditions of the customer shall become part of the contract only if and to the extent that we have expressly agreed to their applicability as part of an individual agreement reached with the customer. This requirement for consent applies in all cases, including, for example, when we carry out delivery to the customer without reservation while being aware of the customer\u2019s General Terms and Conditions. <\/p>

    (4) Individual agreements made with the customer on a case-by-case basis (including ancillary agreements, additions, and amendments) shall in all cases take precedence over these General Terms and Conditions. Subject to proof to the contrary, the content of such agreements shall be governed by a contract or our confirmation, each in writing. <\/p>

    (5) Legally significant statements and notices from the customer regarding the contract (e.g., setting a deadline, notice of defects, withdrawal, or reduction in price) must always be submitted in writing (e.g., letter, email).<\/strong> Statutory formal requirements and further evidence, particularly in cases of doubt regarding the legitimacy of the person making the declaration, remain unaffected.<\/p>

    (6) References to the applicability of statutory provisions are for clarification purposes only. Even without such clarification, the statutory provisions therefore apply to the extent that they are not directly amended or expressly excluded in these General Terms and Conditions. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    • 2. Conclusion of the Contract<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      (1) Our offers are subject to change and non-binding. This also applies if we have provided the customer with catalogs, technical documentation (e.g., drawings, plans, calculations, cost estimates, references to standards), other product descriptions, or documents\u2014e.g., in electronic form\u2014for which we reserve ownership rights and copyrights. <\/p>

      (2) The buyer\u2019s order for the goods shall be deemed a binding offer to enter into a contract. Unless otherwise specified in the order, we are entitled to accept this offer to enter into a contract within two weeks of its receipt by us. <\/p>

      (3) Acceptance may be declared either in writing (e.g., by order confirmation) or by delivering the goods to the buyer.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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      • 3 Delivery Time and Delay in Delivery<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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        (1) The delivery time is agreed upon on a case-by-case basis or specified by us upon acceptance of the order. Unless otherwise specified, the delivery time is approximately 3 weeks from the date the contract is concluded. <\/p>

        (2) If we are unable to meet binding delivery deadlines for reasons beyond our control (unavailability of the service), we will notify the buyer immediately and, at the same time, provide the expected new delivery deadline. If the service remains unavailable even within the new delivery deadline, we are entitled to withdraw from the contract in whole or in part; we will promptly refund any consideration already paid by the customer. In this context, a case of unavailability of the service is deemed to include, in particular, a failure by our supplier to deliver to us on time, provided that we have entered into a corresponding hedging transaction, neither we nor our supplier are at fault, or we are not obligated to procure the goods in the specific case. <\/p>

        (3) The occurrence of a delay in delivery on our part is determined in accordance with statutory provisions. In any case, however, a written notice of default from the buyer is required. If we are in default of delivery, the customer may claim compensation for damages resulting from the delay, up to a maximum of 5% of the delivery value of the delayed goods, provided that we are not liable for willful misconduct or gross negligence. We reserve the right to prove that the customer incurred no damages at all or only damages significantly less than the above-mentioned lump-sum amount. <\/p>

        (4) The customer\u2019s rights under \u00a7 8 of these General Terms and Conditions and our statutory rights\u2014in particular in the event of an exemption from the obligation to perform (e.g., due to impossibility or unreasonableness of performance and\/or subsequent performance)\u2014remain unaffected. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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        • 4 Delivery, Transfer of Risk, Default in Acceptance, Contractual Relationship<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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          (1) Delivery is made ex warehouse, which is also the place of performance for the delivery and any subsequent performance. At the customer\u2019s request and expense, the goods will be shipped to a different destination (sale with shipping). Unless otherwise agreed, we are entitled to determine the method of shipment (in particular, the carrier, route, and packaging) ourselves. <\/p>

          (2) The risk of accidental loss and accidental deterioration of the goods passes to the buyer no later than upon delivery. In the case of a sale by shipment, however, the risk of accidental loss and accidental deterioration of the goods, as well as the risk of delay, passes to the buyer upon delivery of the goods to the shipping agent, the carrier, or any other person or entity designated to carry out the shipment. To the extent that an acceptance has been agreed upon, such acceptance shall determine the transfer of risk. In all other respects, the statutory provisions of the law governing contracts for work and services shall apply mutatis mutandis to an agreed acceptance. The handover or acceptance shall be deemed to have taken place even if the customer is in default of acceptance. <\/p>

          (3) If the customer is in default of acceptance, fails to cooperate, or if our delivery is delayed for other reasons attributable to the buyer, we are entitled to demand compensation for the resulting damages, including additional expenses (e.g., storage costs).<\/p>

          (4) The following applies to products that are not fully assembled, as well as accessories and other items intended for installation or assembly: We strongly recommend that the customer, in all cases, have the purchased item professionally assembled and properly maintained by sufficiently qualified personnel in accordance with the manufacturer\u2019s instructions. After assembly, qualified personnel must perform a functional and safety test on all products (to the extent possible given the nature of the part). The manufacturers\u2019 operating, maintenance, and care instructions must be followed in all cases. We are not liable for damages resulting from improper installation and\/or operation or improper care or maintenance that are not attributable to us and are not caused by a defect in the purchased item or by defective installation instructions. In such cases, the customer must reimburse us for the costs of inspecting and processing an unfounded defect report. <\/p>

          (5) If the customer is a reseller, distributor, or otherwise transfers the delivered products to third parties, the customer shall ensure that the duties of care and obligations set forth in Section 4 are also communicated to the respective recipient and that the delivered products are transferred to third parties only together with the corresponding instructions, documentation, and safety information. <\/p>

          (6) Unless otherwise expressly agreed, the granting, approval, or disbursement of subsidies (particularly for electric bicycles and cargo bikes) does not constitute the basis for contracts concluded with us; a denial or demand for repayment of subsidies does not entitle either party to rescind the contract, reduce the price, or otherwise modify the contract.<\/p>

          (7) The customer must verify, prior to placing an order, whether the ordered goods are suitable for their needs. We may consider all communications from the customer within the scope of the contractual relationship to be correct and accurate in content and are not obligated to verify them. We will notify the customer of any inaccuracies we discover, and the customer is then obligated to provide a correction without delay. In the event of incorrect orders placed by the customer for which we are not responsible\u2014in particular, errors regarding the characteristics of the goods for which we are not at fault\u2014we are not obligated to accept returns or provide replacement shipments. If we agree to a replacement shipment, the customer shall bear all resulting additional costs. <\/p>

          (8) We may communicate with the customer via email in connection with the contractual relationship. The customer must ensure that the email address provided for order processing is correct and that no settings or filters on the customer\u2019s end prevent the receipt of contract-related emails. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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          • 5. Prices and Payment Terms<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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            (1) Unless otherwise agreed in individual cases, our prices in effect at the time the contract is concluded shall apply, ex warehouse in Hamburg, plus applicable sales tax. <\/p>

            (2) In the case of mail-order sales (Section 4(1)), the customer is responsible for shipping costs from the warehouse and the cost of any shipping insurance requested by the buyer. The customer is also responsible for any customs duties, fees, taxes, and other public charges. <\/p>

            (3) The purchase price is due and payable within 14 days of the invoice date. We are entitled at any time, even within the context of an ongoing business relationship, to make a delivery, in whole or in part, only against advance payment. We shall declare such a reservation no later than upon confirmation of the order. If the customer is in default of payment to us, we are entitled to subsequently require prepayment for all ongoing delivery relationships and transactions with the customer and to make delivery contingent upon the customer\u2019s payment. <\/p>

            (4) Upon expiration of the above payment deadline, the customer shall be in default. During the period of default, interest shall accrue on the purchase price at the applicable statutory default interest rate. We reserve the right to claim further damages resulting from the default. With respect to merchants, our claim to commercial interest on overdue payments (Section 353 of the German Commercial Code (HGB)) remains unaffected. <\/p>

            (5) The customer is entitled to set-off or retention rights only to the extent that the customer\u2019s claim has been legally established or is undisputed. In the event of defects in the delivery, the customer\u2019s counterclaims\u2014in particular those under \u00a7 7(6), second sentence, of these General Terms and Conditions\u2014remain unaffected. <\/p>

            (6) If, after the conclusion of the contract, it becomes apparent (e.g., through a petition to commence insolvency proceedings) that our claim to the purchase price is at risk due to the customer\u2019s inability to pay, we are entitled, in accordance with statutory provisions, to refuse performance and \u2014if applicable, after setting a deadline\u2014to withdraw from the contract. In the case of contracts for the manufacture of non-replaceable items (custom-made products), we may declare our withdrawal immediately; the statutory provisions regarding the dispensability of setting a deadline remain unaffected. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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            • 6 Retention of Title<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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              (1) We reserve title to the goods sold until all of our current and future claims arising from the sales contract and any ongoing business relationship (secured claims) have been paid in full.<\/p>

              (2) The goods subject to retention of title may not be pledged to third parties or used as security until the secured claims have been paid in full.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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              shall be transferred to us. The customer must notify us immediately in writing if a petition is filed to commence insolvency proceedings or if third parties (e.g., through attachments) seize the goods belonging to us. <\/p>

              (3) In the event of a breach of contract by the customer, in particular failure to pay the purchase price when due, we are entitled, in accordance with statutory provisions, to rescind the contract and\/or to demand the return of the goods based on the retention of title. A demand for the return of the goods does not simultaneously constitute a declaration of withdrawal; rather, we are entitled to demand only the return of the goods and to reserve the right to withdraw from the contract. If the customer fails to pay the purchase price when due, we may assert these rights only if we have previously set the customer a reasonable deadline for payment without success, or if setting such a deadline is not required under applicable law. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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              \u00a7 7 Customer Claims for Defects<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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              (1) Unless otherwise specified below, the statutory provisions apply to the customer\u2019s rights in the event of material defects and defects of title (including incorrect or incomplete deliveries, as well as improper installation or defective installation instructions). In all cases, the special statutory provisions regarding the final delivery of unprocessed goods to a consumer remain unaffected, even if the consumer has further processed them (supplier recourse pursuant to Sections 478 of the German Civil Code (BGB)). Claims arising from supplier recourse are excluded if the defective goods have been further processed by the buyer or another business, e.g., by incorporation into another product. <\/p>

              (2) Our liability for defects is based primarily on the agreement regarding the quality of the goods. All product descriptions and manufacturer specifications that are the subject of the individual contract or that were publicly disclosed by us (in particular in catalogs or on our website) at the time the contract was concluded shall be deemed to constitute an agreement regarding the quality of the goods. <\/p>

              (3) To the extent that the quality has not been agreed upon, the existence of a defect shall be determined in accordance with statutory provisions (Section 434(1), sentences 2 and 3 of the German Civil Code (BGB)). However, we assume no liability for public statements made by the manufacturer or other third parties (e.g., advertising claims) that the customer has not indicated to us as being decisive for their purchase decision. <\/p>

              (4) As a general rule, we are not liable for defects that the customer is aware of at the time the contract is concluded or fails to identify due to gross negligence. Furthermore, the customer\u2019s claims for defects are contingent upon the customer having fulfilled its statutory obligations to inspect the goods and give notice of defects (Sections 377, 381 of the German Commercial Code (HGB)). For goods intended for installation or other further processing, an inspection must in any case be conducted immediately prior to processing. If a defect becomes apparent upon delivery, during inspection, or at any later time, we must be notified of this immediately in writing. In any case, obvious defects must be reported in writing within 5 business days of delivery, and defects not detectable during inspection must be reported within the same period from the time of discovery. If the customer fails to conduct a proper inspection and\/or report defects, our liability for defects that were not reported, or were not reported in a timely or proper manner, is excluded in accordance with statutory provisions. <\/p>

              (5) If the delivered item is defective, we may initially choose whether to provide subsequent performance by remedying the defect (repair) or by delivering a defect-free item (replacement). Our right to refuse subsequent performance under the conditions provided by law remains unaffected. <\/p>

              (6) We are entitled to make the required remedial performance contingent upon the customer\u2019s payment of the purchase price due. However, the customer is entitled to withhold a portion of the purchase price that is reasonable in relation to the defect. <\/p>

              (7) The customer must provide us with the time and opportunity necessary to perform the required remedial action, in particular by handing over the goods subject to complaint for inspection. In the event of a replacement delivery, the customer must return the defective item to us in accordance with statutory provisions. Subsequent performance does not include either the removal of the defective item or its reinstallation, unless we were originally obligated to install it. <\/p>

              (8) We shall bear or reimburse the expenses necessary for the purpose of inspection and subsequent performance\u2014in particular, transportation, travel, labor, and material costs, as well as, if applicable, removal and installation costs\u2014in accordance with statutory provisions, provided that a defect actually exists. Otherwise, we may demand that the buyer reimburse us for the costs incurred as a result of the unjustified request to remedy the defect (in particular, inspection and transportation costs), unless the absence of a defect was not apparent to the buyer. <\/p>

              (9) In urgent cases\u2014for example, if operational safety is at risk or to prevent disproportionate damage\u2014the customer has the right to remedy the defect themselves and to demand reimbursement from us for the expenses objectively necessary to do so. We must be notified of such self-remediation immediately, and in advance if possible. The right to self-remediation does not apply if we would be entitled to refuse corresponding subsequent performance in accordance with statutory provisions. <\/p>

              (10) If the remedy has failed, or if a reasonable period for remedy to be set by the buyer has expired without result or is not required under statutory provisions, the customer may rescind the purchase contract or reduce the purchase price. However, there is no right of rescission in the case of a minor defect. <\/p>

              (11) The customer\u2019s claims for damages or reimbursement of futile expenses, even in the case of defects, are limited to the provisions of \u00a7 8 and are otherwise excluded.<\/p>

              (12) Unless otherwise specified, our products are approved for use on public roads only in the Federal Republic of Germany. If the customer places our products on the market outside the Federal Republic of Germany, the customer is responsible for complying with the regulations in effect in the respective destination country. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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              • 8 Other Liability<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                (1) Unless otherwise provided in these General Terms and Conditions, including the provisions below, we shall be liable for any breach of contractual and non-contractual obligations in accordance with statutory provisions.<\/p>

                (2) We are liable for damages\u2014regardless of the legal basis\u2014under the principle of fault-based liability in cases of willful misconduct and gross negligence. In cases of simple negligence, we are liable\u2014subject to statutory limitations on liability (e.g., the standard of care required in one\u2019s own affairs; minor breaches of duty)\u2014only <\/p>

                1. a) for damages resulting from injury to life, body, or health,<\/li>
                2. b) for damages resulting from a breach of a material contractual obligation (an obligation without the fulfillment of which the proper performance of the contract would not be possible in the first place, and on the fulfillment of which the other party regularly relies and is entitled to rely); in this case, however, our liability is limited to compensation for foreseeable, typically occurring damages.<\/li><\/ol>

                  (3) The limitations of liability set forth in paragraph 2 also apply with respect to third parties, as well as in the event of breaches of duty by persons (including for their benefit) for whose fault we are liable under statutory provisions, and by analogy to any claims for reimbursement of expenses against us. They do not apply if a defect was fraudulently concealed or if a guarantee regarding the quality of the goods was provided, nor do they apply to claims by the customer under the Product Liability Act. <\/p>

                  (4) In the event of a breach of obligation that does not constitute a defect, the customer may rescind the contract or terminate it only if we are responsible for the breach. The customer\u2019s right to terminate the contract at will (in particular pursuant to Sections 650 and 648 of the German Civil Code (BGB)) is excluded. In all other respects, the statutory requirements and legal consequences apply. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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                  • 9 Quality and Warranties<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                    (1) Our specifications regarding the subject matter of the delivery and service (e.g., dimensions and other technical data), as well as our representations thereof (e.g., drawings and illustrations), do not constitute guaranteed characteristics, but rather descriptions or identifications of the delivery or service. Deviations customary in the trade and deviations resulting from legal requirements or constituting technical improvements, as well as the replacement of components and materials with equivalent components and materials, are permissible provided they do not impair the suitability for the contractually intended purpose. The customer must notify us in writing (e.g., by email) in a timely manner prior to the conclusion of the contract of any special requirements regarding our products. However, such notifications do not expand our contractual obligations or liability. Unless otherwise expressly agreed, we are only obligated to deliver the ordered products as goods that are marketable and eligible for registration in the Federal Republic of Germany. The customer is not granted any rights of use to the trademarks, designs, and styles provided by us in connection with our products. <\/p>

                    (2) A warranty is deemed to have been assumed by us only if we have designated a characteristic and\/or a performance outcome as \u201clegally guaranteed\u201d in writing or in electronic form (e.g., email).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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                    • 10 Statute of Limitations<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                      (1) Notwithstanding the statutory provisions, the general statute of limitations for claims arising from material defects and defects of title is one year from delivery. If acceptance has been agreed upon, the statute of limitations begins upon acceptance. <\/p>

                      (2) If the goods consist of a structure or an item that, in accordance with its customary use, was used in a structure and caused its defectiveness (building material), the statute of limitations period, in accordance with statutory provisions, is 5 years from delivery. This is without prejudice to other mandatory special statutory provisions regarding the statute of limitations (in particular Section 438(1)(1), (3), Sections 444, 445b of the German Civil Code (BGB)). <\/p>

                      (3) The above-mentioned limitation periods under sales law also apply to the customer\u2019s contractual and non-contractual claims for damages arising from a defect in the goods, unless the application of the standard statutory limitation period would result in a shorter limitation period in a specific case. The customer\u2019s claims for damages pursuant to \u00a7 8(2), sentences 1 and 2(a), as well as under the Product Liability Act, are subject exclusively to the statutory limitation periods. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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                      • 11 Choice of Law and Jurisdiction<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                        (1) These General Terms and Conditions and the contractual relationship between us and the customer shall be governed by the laws of the Federal Republic of Germany, to the exclusion of international uniform laws, in particular the United Nations Convention on Contracts for the International Sale of Goods.<\/p>

                        (2) If the customer is a merchant as defined by the German Commercial Code (Handelsgesetzbuch), a legal entity under public law, or a special fund under public law, the exclusive\u2014including international\u2014place of jurisdiction for all disputes arising directly or indirectly from the contractual relationship shall be our place of business in Munich. The same applies if the customer is an entrepreneur within the meaning of Section 14 of the German Civil Code (BGB). However, in all cases, we are also entitled to bring an action at the place of performance of the delivery obligation in accordance with these General Terms and Conditions or a prior individual agreement, or at the customer\u2019s general place of jurisdiction. Overriding statutory provisions, in particular those regarding exclusive jurisdiction, remain unaffected. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

                        Terms and Conditions As of February 2026 AVNSON | General Terms and Conditions of Sale 1 Scope, Form (1) These General Terms and Conditions of Sale (GTC) apply to all business relationships between AVNSON GmbH, Sternstra\u00dfe 81a, 20357 Hamburg (\u201cwe\u201d) and our customers (\u201cCustomer\u201d). The GTC apply only if the Customer is a business entity […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"plain-container","ast-site-content-layout":"normal-width-container","site-content-style":"unboxed","site-sidebar-style":"unboxed","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"disabled","adv-header-id-meta":"","stick-header-meta":"enabled","header-above-stick-meta":"","header-main-stick-meta":"disabled","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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